The importance of communication cannot be denied. Using effective communication skills is crucial to relationships and to success at work.
There are, of course, many types of communication. We use verbal communication, non verbal communication, written communication and many forms of each of those.
We learned to communicate as infants–from those around us. Sometimes that communication is very effective, and sometimes we grow up, having a lack of communication skills.
No matter what, interpersonal skills are the foundation of any relationship, business or personal.
Why is Communication Important?
There are a number of reasons that communication is so important to us. Here are a few:
- To prevent misunderstandings – When you clearly communicate your wants, your needs, and your intentions, there will be no misunderstanding. Many of our arguments and disagreements occur–simply because one of us did not communicate clearly. Another example of the importance of communication can be seen in the medical field. When a doctor tells a patient his diagnosis and gives instructions for care and medicine, it is critical that the patient understands exactly what the doctor intends to communicate. Otherwise, serious results could occur!
- To strengthen relationships – We get to know each other (either in business or personally) by talking and listening. Knowing more about someone strengthens that relationship. People like people they know. In business, the more personable business person, who showed an interest in his customer, wins the sale–every time–over the business person who is aloof and shows no interest in the customer, whatsoever!
- To relieve stress – Talking about your problems and stresses actually helps to relieve the stress and anxiety. You feel as if some of the burden has been lifted from you when a friend listens and shows that she cares.
- To increase confidence – When you communicate well, people respond positively to you. And that helps to increase your confidence! Another indicator of the importance of communication.
The importance of Communication Skills becomes obvious when you think of the many times that you communicate with someone during a single day. Taking the time to improve our interpersonal skills is definitely worth the effort!